Shopify Integration · Shopify

TaskFlow WhatsApp for Shopify

Recover carts and confirm orders on WhatsApp — from the store's own verified business number, through the official Meta Cloud API. Ten ready-made automations in English and Hebrew.

Start freeHow to connect
Your own business number, verified by MetaTen ready-made automationsMarketing only with consent
ShopifyWhatsApp
What happens once connected
  • Cart abandonedWhatsApp reminder after 1 hour
  • New orderOrder confirmation, immediately
  • FulfilledTracking number to the customer
Automation options

Ten automations, each at the right moment.

Each automation is a ready WhatsApp template sent at the time you choose. Turn on only what fits your store.

Marketing · opt-in only

Welcome + coupon

The shopper leaves a number in the popup and opts in — and instantly gets the coupon code and a link back to the store.

Right after the popup opt-in
Marketing · opt-in only

Abandoned cart — first reminder

A gentle reminder with the items left in the cart and a direct link to complete the order.

1 hour after the cart is abandoned
Marketing · opt-in only

Abandoned cart — second reminder with coupon

Still no purchase? A second reminder, this time with a discount code.

24 hours after the first reminder
Marketing · opt-in only

Browse abandonment

Viewed a product but didn't add it to the cart — a nudge about it, only for customers who opted in.

2 hours after a product view
Service message

Order confirmation

Confirmation with the order details right after checkout. No marketing opt-in needed.

Immediately after the order
Service message

Order shipped

An update that the order is on its way — with the tracking number when there is one.

When the order is fulfilled
Service message

Order delivered

An update that the package arrived, and an easy opening for questions and service.

When the order is delivered
Marketing · opt-in only

Review request

A request to review the product once it has arrived.

5 days after delivery (default)
Marketing · opt-in only

Customer win-back

Customers who haven't bought in a while — a come-back message with a coupon.

After 60 days without a purchase
Marketing · opt-in only

Back in stock

A product someone asked about is back — a message to whoever asked.

Manual or on an inventory update
On, off and timingEach automation is switched on or off separately, and its delay can be changed.
Ready templates in English and HebrewSubmitted to Meta for approval in one click — all of them or just the ones you pick.
Marketing only to opted-in customersMarketing messages go only to customers who opted in. Service messages go with every order.
One-word unsubscribeA customer who replies STOP (or "הסר") is removed from marketing messages.
Beyond messages

Everything around the conversation, in one place.

Opt-in popup with a coupon

A storefront popup that collects a WhatsApp number with marketing consent and sends a welcome coupon instantly.

Every conversation in one inbox

Customer replies land in the TaskFlow inbox — with their order shown right next to the chat.

Activity screen

Orders, carts and store visitors — and what was sent to each customer — on one screen.

A copilot that knows your orders

Ask "What is the status of Dana's order?" or "How many orders this week?" and get an answer.

How to connect

Connect your store in 5 minutes.

Private connection

Available today
  1. 1
    In the Shopify Dev Dashboard, create an app in the same organization as the store.
  2. 2
    Set the access scopes:read_ordersread_customersread_productswrite_script_tagsand request protected customer data access: name, email, phone and address.
  3. 3
    Install the app on the store.
  4. 4
    Paste the Client ID and Client secret in TaskFlow → WhatsApp for stores → Shopify → Private connection.

TaskFlow registers the webhooks and adds the tracking script to the store automatically.

Meta
Requirements

What you need before you start

  • A WhatsApp Business number connected to TaskFlow through the Meta Cloud API.
  • Templates approved by Meta — service templates are usually approved within minutes.
  • A Shopify store and admin access to install an app.
Privacy & data

Your customers' data stays yours.

  • Read-only access to orders, customers and products (the private connection also needs permission to add the tracking script to the store).
  • Data is used only to send the store's own messages — never sold, used for advertising or used to train models.
  • Shopify's GDPR privacy webhooks are honoured: a redact request deletes that customer's data, and uninstalling leads to deletion of the store's data.
  • Access tokens are stored encrypted, and views of the store's customer data are recorded in an access log.
Privacy policy — ShopifySecurity & incident response

FAQ

Which number do the messages come from?
From the store's own business number, connected to TaskFlow through the Meta Cloud API and verified by Meta — not a shared number.
Will customers who didn't opt in get marketing messages?
No. Marketing messages (abandoned cart, coupons, win-back) go only to customers who opted in. Service messages — order confirmation, shipping and delivery — go with every order.
Can I change the timing or wording?
You can switch each automation on or off and change its delay. Templates are ready in English and Hebrew and are submitted to Meta in one click.
What happens if I uninstall?
Sending stops, and Shopify sends a deletion request for the store's data, which we carry out as required.
ShopifyWhatsApp

Your store sells on WhatsApp too — automatically.

Create an account, connect your WhatsApp number and your store, and submit the templates for approval.

Start free